Select a category and a topic on the left, or use the search.
Sending your samples
It's very hot at the moment. If possible, drop your samples off at the post office directly, from Monday to Wednesday and shortly before the last collection, to avoid long storage times.
Cancel your contract
Would you like to withdraw from your purchase contract, cancel or revoke your order? Click here to go to our withdrawal form.
Get in touch
If you can't find your answer here, that's no problem at all. Click here to send us a message via our contact form. We look forward to hearing from you.
Managing your account and orders
You can manage your personal user account and your prescription-based services conveniently online at any time. Simply log in to our customer portal with your registered email address.
Orders without a prescription are not yet displayed there. We're already working on making this feature available in the future as well. If you have any questions about an order or need anything, please contact us directly.
Was this helpful?
Thanks for your feedback!
Technical problems
If something on our website doesn't load correctly or won't work, it's usually down to cached data in your browser. In the vast majority of cases, one simple step already helps:
Clear your browser's cache and cookies, then reload the page.
Alternatively, open the page in a private or incognito window, or in a different browser or on a different device.
If the problem persists afterwards, drop us a short message at hi@every.health, ideally with a brief description and, if possible, a screenshot. The more detail you give us about what's happening, the faster we can find the cause. As soon as we receive your message, we'll take care of your request as quickly as possible.
Was this helpful?
Thanks for your feedback!
Problems with the one-time password
When you log in, we send you a one-time code by email. If you're having trouble with it, these tips almost always help:
It's best to enter the code by hand. When copying and pasting, a space can easily slip in, which means the code is no longer recognised.
Also check your spam or promotions folder if the email doesn't appear in your inbox.
For security reasons, each code is only valid for 10 minutes. After that, you'll need to request a new one.
If possible, request the code only once and wait a moment. Each new request invalidates the previous code. So if you request it several times in a row, only the very latest code will work. Always use the most recently received email.
If it still doesn't work after that, drop us a short message via our contact form. We'll help you as quickly as possible.
Was this helpful?
Thanks for your feedback!
Available payment methods
We offer you a range of payment options so you can complete your order as easily and flexibly as possible.
Because the available payment methods can change from time to time, you'll always find the most up-to-date overview at the bottom of our website.
If you'd like an additional payment method, you can let us know at any time via our contact form. We welcome your feedback and are happy to look into which options we can add in the future.
Was this helpful?
Thanks for your feedback!
Cancelling an order
You'll find information about your right of withdrawal in our cancellation policy. There we explain the conditions under which, and the deadlines within which, a withdrawal is possible.
Alternatively, you can also send us your withdrawal by email. Please make sure your message clearly states which order or contract is to be withdrawn.
Was this helpful?
Thanks for your feedback!
Pausing your subscription
You can pause your subscription at any time, completely flexibly, or skip just a single delivery. Simply send us a short email via our contact form telling us what you'd like. Our team will take care of it right away and adjust your deliveries exactly to your wishes.
Was this helpful?
Thanks for your feedback!
Private health insurance
At present, there is unfortunately not yet a way to have the costs of our health services reimbursed through private health insurance. We're well aware of how important this point is for you, though. Our team is already working hard to put the necessary conditions in place so that our services can be billed through both private and statutory health insurers in the future.
Was this helpful?
Thanks for your feedback!
Coverage by health insurance
At this time, our services unfortunately cannot yet be covered by German health insurers. However, we're working hard to overcome the bureaucratic and regulatory requirements so that billing through health insurers will be possible for you in the future.
Was this helpful?
Thanks for your feedback!
Delivery outside Germany
At the moment, shipping depends on which product you'd like to order:
We now ship Gut Feeling within the EU, to Switzerland and the United Kingdom. You'll always find the latest information, including on shipping costs, in the relevant overview.
For all other services (such as the Reality Check), ordering and delivery are currently only possible within Germany.
Will you be shipping the Reality Check abroad soon too? Yes, definitely! Behind the scenes, we're already working hard to expand our international range for you. Our team is currently preparing everything so that, in the near future, you'll be able to order the Reality Check and other products outside Germany just as easily. We'll keep you posted!
Was this helpful?
Thanks for your feedback!
Delivery of prescribed medicines
Your medicines are usually handed over to our shipping partner as early as the next working day after a successful prescription. They then reach you by post within 1 to 2 working days, delivered directly to your chosen address. As soon as your parcel has left our warehouse, we'll automatically send you a shipping confirmation by email. Using the tracking link it contains, you can follow the status of your delivery live at any time.
If the shipping confirmation doesn't appear in your inbox, please also check your spam or promotions folder, as it occasionally ends up there.
Was this helpful?
Thanks for your feedback!
Delivery of a paper prescription
Please note that issuing prescriptions for medicines is always subject to the medical judgement of the treating doctor. Because creating paper prescriptions and sending them by post involves additional processing steps, this takes a little longer. After a successful prescription, the paper prescription is sent to you by post and usually reaches you at home within 10 working days.
Was this helpful?
Thanks for your feedback!
Delivery of Reality Check / Gut Feeling
On weekdays, your product is usually prepared for shipping with DHL within 24 hours of your order being received. The shipping time itself is normally 1 to 2 working days. So in total you can expect your Reality Check or Gut Feeling at home around 2 to 4 working days after your order. As soon as your parcel has been handed over to DHL, you'll receive an email with the tracking details.
If the shipping confirmation doesn't appear in your inbox, please also check your spam or promotions folder, as it occasionally ends up there.
Was this helpful?
Thanks for your feedback!
Tracking your shipment
As soon as your order has been shipped, you'll receive a shipping confirmation including a tracking number by email.
If it doesn't appear in your inbox, please also check your spam or promotions folder, as it occasionally ends up there.
Was this helpful?
Thanks for your feedback!
Changing your delivery address
If you use Plan D, you can change your address at any time, conveniently and on your own, in your personal account on the Every Health platform.
If you've ordered Reality Check or Gut Feeling and would like to change the delivery address afterwards, please contact us as soon as possible via our contact form.
Because we prepare these products for shipping very quickly, we can only take changes into account as long as your order has not yet been handed over to the delivery service.
Was this helpful?
Thanks for your feedback!
Problems with your delivery
Reality Check and Gut Feeling are shipped by DHL and usually arrive within 1-2 working days after dispatch. As soon as your parcel has been shipped, you'll receive a shipping confirmation by email. You can track your shipment using the tracking link it contains.
We recommend first checking the tracking link to see where your parcel currently is. It may have been left with a neighbour, at a parcel shop or at a parcel locker, where it can simply be picked up.
Medicines are sent by post and should arrive where your normal post arrives, that is, usually in your letterbox.
Tip: With DHL, you can set a fixed drop-off location (e.g. garage, terrace, with a neighbour). Your DHL parcels will then be left there when you're not at home. This is easy to set up in your DHL account or the Post & DHL app.
If you have any further problems with your shipment, please first check this help centre to see whether your issue can already be resolved. If not, you can contact us at any time via our contact form.
We're happy to help.
Was this helpful?
Thanks for your feedback!
Shipment marked as delivered, but nothing received
First, check whether the tracking indicates that your parcel/letter was handed over not to your specified address but, for example, to a neighbour.
For letters (Plan D): Make sure that the recipient's name, exactly as you entered it when ordering, is also shown just as clearly and visibly on the letterbox. For c/o addresses, it's important that the name of the main tenant is clearly shown on the letterbox, otherwise delivery cannot take place and the letter will be returned.
Postal workers have a lot to do. Sometimes a letter can accidentally end up in a neighbour's letterbox. Friendly neighbours would surely let you know as soon as they notice. Otherwise, it's worth asking around.
Was this helpful?
Thanks for your feedback!
Shipment damaged or incomplete
We're sorry this happened. Depending on the cause of the problem, we may need a little help from you.
Please first take photos of the unopened parcel and/or the damaged item to document the damage.
If something is missing, please take photos of the shipping box, especially of any damage. Please also take a photo of the contents you received.
Next step: Please let us know directly by email. Please don't forget the photos. We'll take care of it.
Was this helpful?
Thanks for your feedback!
Are packaging and delivery discreet?
For Reality Check and Gut Feeling:
Our products are shipped from our partner warehouse in neutral, unbranded packaging. Only "EH" is given as the sender. No medical terms, logos or product names are visible on the outer packaging, so your privacy remains fully protected.
For prescription medicines:
All medicines are shipped in neutral, inconspicuous packaging directly from one of our partner pharmacies. The sender is the respective pharmacy itself, not "Every Health". Delivery is made in standard letter envelopes directly to your letterbox. Here too: no medical terms or product names are recognisable on the outer packaging.
Was this helpful?
Thanks for your feedback!
Delivery and billing address
You can have parcels delivered to any address in Germany, whether it's your home, your workplace, a friend's address or a parcel locker. This gives you full control over where you receive our services, for maximum discretion and convenience. You can also change the delivery address for each order if needed.
Was this helpful?
Thanks for your feedback!
Data protection
We use industry-standard encryption to protect all your data. Your personal and medical information is stored on secure, GDPR-compliant servers in Germany. We use two-factor authentication, regular security audits and strict access controls to ensure that only authorized healthcare staff can view your information when it's necessary for your treatment. All our systems are updated regularly and monitored around the clock for security threats.
Was this helpful?
Thanks for your feedback!
Fully confidential consultation
Your consultation is fully confidential and protected by medical confidentiality. Healthcare staff are bound to secrecy, and your consultation details are accessible only to you and the healthcare staff directly involved in your treatment. We do not share consultation content or medical data with others without your explicit consent, except in very rare cases required by law (such as an immediate danger to you or others).
Was this helpful?
Thanks for your feedback!
Using a different name
You can choose a name for your account and communications that differs from your legal name. We understand that your preferred name may differ from your legal documents, and we respect that. For medical prescriptions and legal documentation we need your legal name in order to comply with medical and pharmaceutical requirements, but your chosen name will be used in all communications with Every Health and in interactions with doctors. You can tell us your preferred name and your legal name during the sign-up process or the medical history assessment.
Was this helpful?
Thanks for your feedback!
Deleting your account
If you'd like to delete your account, simply send us a short message via our contact form. We'll then take care of the deletion.
In doing so, we delete all your data, with the exception of information we're legally required to retain, in compliance with all legal requirements and retention periods.
Was this helpful?
Thanks for your feedback!
What is it?
Every Health's Reality Check is an at-home STI test that lets you test yourself for sexually transmitted infections (STIs) conveniently and discreetly from home. You collect the samples yourself (swabs, urine and/or blood), send them to our partner laboratory, and receive your results digitally within 1-2 days. This way you can protect your privacy and avoid long waiting times.
Was this helpful?
Thanks for your feedback!
Which STIs are tested for?
With the Reality Check test kit, you can test yourself discreetly and reliably from home for five of the most common sexually transmitted infections (STIs). The laboratory analysis covers the following infections: HIV, syphilis, chlamydia, hepatitis C and gonorrhoea.
Was this helpful?
Thanks for your feedback!
How reliable are at-home tests?
Your samples are analysed and evaluated by an accredited German laboratory in Berlin. At-home tests that are evaluated in accredited laboratories offer very high accuracy, comparable to tests carried out in clinics. In fact, numerous medical practices work with our partner laboratory and also have their patients' samples analysed there. Correct sample collection and following the instructions are important for a reliable result.
Was this helpful?
Thanks for your feedback!
Why not get tested for free in person?
Certain health tests can of course also be carried out at a medical practice. Whether the costs are fully covered, however, depends heavily on your individual situation, your insurance status and the practice's respective billing options. Statutory health insurers generally only cover regular STI screening in the case of a demonstrated, increased risk of transmission. Because this exact classification can sometimes be complex in everyday practice, patients may occasionally face unexpected costs. In addition, traditional doctor's visits often involve long waits for appointments and lab results.
Our Reality Check is therefore the ideal alternative for anyone looking for a fast, straightforward and reliable solution. You test yourself completely discreetly and conveniently from home, with no waiting room and with direct, digital access to your results.
Was this helpful?
Thanks for your feedback!
When does a test make sense?
The right time for an STI test actually depends on the particular pathogen and the test method used. For our laboratory tests, the following windows apply, from which the results are reliably meaningful:
HIV: In the laboratory we use a 4th-generation HIV-1/2 screening test that detects both antibodies and the p24 antigen. With this test, an HIV infection can be reliably ruled out 6 weeks after the last sexual contact with a negative (i.e. non-reactive) result. There's no need to wait longer than that. The frequently cited 12 weeks refer mainly to pure antibody tests, as used in many rapid or self-tests; we do not use these for our Reality Check.
Syphilis: The syphilis screening test (IgG/IgM) is also reliable from about 6 weeks.
Hepatitis C: Here a reliable exclusion is only possible after 12 weeks, as this is an antibody test.
Chlamydia & gonorrhoea: These bacterial infections can be detected well by PCR from urine or a swab from about 7 days, and at the latest after 10-14 days.
In summary: For most components of the test, an interval of 6 weeks after the last sexual contact is sufficient; only for hepatitis C is a later test time, or possibly a repeat test, advisable.
Was this helpful?
Thanks for your feedback!
STI, STD and venereal disease
The abbreviation STI stands for "sexually transmitted infection", while STD stands for "sexually transmitted disease". The key difference lies in medical accuracy and destigmatisation. The word "infection" sounds more neutral than "disease" and helps to reduce feelings of shame. In addition, the term STI also precisely describes asymptomatic cases, that is, infections that cause no symptoms at all but can still be transmitted.
In German-speaking countries, the term "Geschlechtskrankheiten" (venereal diseases) has traditionally often been used, covering both concepts. In modern medicine, however, the term STI is now preferred, as it's more sensitive in its wording and does justice to the fact that many of these infections go unnoticed.
Was this helpful?
Thanks for your feedback!
What's included in the test kit?
The test kit contains medically high-quality, sterile materials for sample collection, specially assembled for safe use at home. These include tools for collecting urine, capillary blood from the fingertip, and oral and rectal swabs, which can optionally be carried out as needed. For hygienic handling, alcohol wipes and plasters are also included. A detailed, easy-to-understand guide takes you through the process step by step. A prepaid return envelope for the safe return to our laboratory is also included.
Was this helpful?
Thanks for your feedback!
Who is the test kit suitable for?
The Reality Check test kit is suitable for everyone, regardless of who they love or how they identify. Anyone who is or has been sexually active can benefit from regular STI testing, as sexually transmitted infections can affect everyone. The test kit is particularly recommended for people with changing partners, after risk situations such as unprotected sex, when STI symptoms occur, or simply for regular check-ups.
Was this helpful?
Thanks for your feedback!
How is my test kit delivered?
Your Reality Check test kit is delivered directly to your home in completely neutral and inconspicuous outer packaging, so your privacy is fully protected from the very start. A prepaid return envelope is already included in the set. After collecting your samples, you just need to seal the envelope and can send it back to our laboratory by post easily, simply and at no additional cost to you.
Was this helpful?
Thanks for your feedback!
How does sample collection work?
In your Reality Check test kit you'll find a detailed step-by-step guide that safely takes you through the entire sample-collection process with clear illustrations. This makes it straightforward and completely safe to collect the samples yourself at home, in a relaxed way.
Sample collection consists of the following steps:
Small blood sample: A gentle finger prick to obtain a few drops of capillary blood, applied directly to the enclosed test card.
Urine sample: Collecting a small amount of urine in the secure sample tube provided.
Swabs: Taking swabs using the sterile materials provided for this purpose.
Was this helpful?
Thanks for your feedback!
I'm afraid of needles
Yes, the blood test is usually no problem even for people with a fear of needles. The needle isn't visible, because a so-called lancet is used which, similar to blood-sugar tests for people with diabetes, only briefly pricks the skin to obtain a few drops of blood. This process is virtually painless.
Was this helpful?
Thanks for your feedback!
Do I have to collect all the samples?
The blood test detects HIV, syphilis and hepatitis C, while chlamydia and gonorrhoea are tested via urine samples and the oral and rectal swabs. The different sample types are necessary because the pathogens can settle and multiply at different sites in the body.
Which samples you collect is ultimately up to you, though. You can also leave out individual samples if you wish. If, for example, you don't want to take a rectal swab, the missing or empty sample simply won't be analysed. You'll still receive your results for all the other samples as usual.
Please note, however: Omitted samples can mean that STIs at those sites in the body remain undetected. So think carefully about which risks are relevant for you.
Was this helpful?
Thanks for your feedback!
How do I send in my samples?
To make sure your samples arrive safely at the laboratory and can be analysed as quickly as possible, simply follow these steps:
1. Prepare & pack your samples Make sure that all sample containers are tightly sealed and that the dried blood spot card has air-dried well before packing (max. 3–4 hours).
Place all your samples together in the resealable bag that the test materials arrived in and close it carefully.
Put the sealed bag into the enclosed return envelope and seal it securely. The return envelope is already stamped; you don't need to pay any additional postage, just drop it into the nearest yellow Deutsche Post letterbox or hand it in at a branch.
2. The best time to send them We recommend sending your samples from Monday to Wednesday where possible, ideally dropping them into the letterbox shortly before it's emptied or handing them in just before the branch closes. This ensures that your sample doesn't sit in a postal depot all day or over the weekend, but instead reaches the laboratory by the most direct route and can be analysed.
Tip: You'll also find a step-by-step guide with pictures in the printed booklet right inside your Reality Check.
Was this helpful?
Thanks for your feedback!
How long until I get my results?
As soon as your results are available, usually within 1-2 working days of arriving at the laboratory, we'll notify you by email. You then access your results securely in your account.
To log in, enter your email address and you'll receive a one-time code from us by email. A few tips so this goes smoothly:
It's best to enter the code by hand. When copying and pasting, a space can easily slip in, which means the code is no longer recognised.
If you can't find the email in your inbox, also check your spam or promotions folder.
For security reasons, each code is only valid for 10 minutes. After that, simply request a new one and always use the most recently received email.
If the page doesn't load correctly, clear your browser's cache and cookies and reload it, or open it in an incognito window or on a different device.
Our team is available for any questions and for the next steps. You can reach us via our contact form.
Was this helpful?
Thanks for your feedback!
What to do about positive test results
First, take a deep breath. We know that a result like this can be unsettling at first, but STIs are something completely normal and nothing to be ashamed of. The good news: the vast majority of sexually transmitted infections are straightforward and very treatable, especially when detected early.
Many STIs run their course without symptoms. Even so, you should have the result checked by a doctor in good time. Here's what the next steps are:
1. Seek medical advice To discuss the result and – if necessary – start suitable treatment, you can turn to your usual GP, gynaecology or urology practice.
If you feel uncomfortable doing so, or would prefer to find a specialist point of contact, there are great alternatives:
HIV specialist practices or practices specialising in infectious diseases
Doctors focusing on sexual health
Dermatology practices specialising in sexually transmitted diseases / venereology
Infectious disease outpatient clinics at university hospitals
Feel free to write to us via the contact form or at hi@every.health, and we'll help you find the right option for you.
2. Bring your laboratory report Simply bring your laboratory report to the appointment, either digitally on your smartphone or printed out. That way your doctor can see at a glance exactly what was tested for and which test method was used. In the case of a borderline or reactive/positive result, the second examination for confirmation at a doctor's is then normally free of charge as well.
Mention symptoms: if you're experiencing physical signs, briefly say what they are and how long they've been occurring.
An open conversation: it's completely normal for the practice to ask about your sexual contacts in order to assess the situation from a full medical perspective. Of course, how much you want to share about this is entirely up to you.
3. Inform your partners There are certainly more pleasant conversations to have, but it's incredibly important and responsible to inform your sexual partners, either straight away or at the latest after the confirmatory test at the practice.
It's best to inform everyone you've had sexual contact with in the last 6 months.
Why this matters: the incubation period (for chlamydia, for example, usually 1–3 weeks, sometimes up to 6 weeks) often means that infections are passed on unnoticed. By letting people know, you help to break chains of infection and protect others.
Was this helpful?
Thanks for your feedback!
If the HIV test is positive/reactive
If HIV-specific antibodies are found in your blood, this is referred to as a "reactive" test result. This must be confirmed by a second laboratory test before we can speak of "HIV-positive". In this case, we'll contact you personally and discuss the next steps.
Thanks to modern treatment options, people with HIV can today live a long, healthy and fulfilling life and, in doing so, not pass on the virus (U=U). We understand that such a result can nonetheless be more distressing than with other STIs we test for. We're there for you personally and connect you with expert care, wherever you live.
Was this helpful?
Thanks for your feedback!
How often should I get tested?
Aside from specific occasions such as recent higher-risk sexual contacts, when STI symptoms occur, or a sexual partner who has tested positive, infectious disease specialists advise regular STI screening. Depending on how sexually active you are, you should get tested at least once a year. With frequently changing partners, a testing interval of 3-6 months makes sense. This applies in particular to people with an increased risk of transmission.
Was this helpful?
Thanks for your feedback!
Antibiotic bacterial STI prophylaxis
Antibiotic STI prophylaxis refers to taking a single dose of an antibiotic after sex to reduce the risk of sexually transmitted infections. Studies show compelling results here: taking it can strongly reduce the risk of contracting chlamydia or syphilis. The efficacy is particularly well established for cis men who have sex with men and for trans women.
While countries such as the USA and Canada have already introduced local guidelines, and the prophylaxis is also part of the European HIV PrEP guideline, the final recommendation in Germany is still being discussed by medical professional societies. The focus here is on weighing up possible antibiotic resistance, effects on the microbiome and the responsible use of the medication.
Important to know: antibiotic STI prophylaxis does not protect against HIV infection! It is also currently a so-called off-label use. This means that this preventive use is not yet officially listed in the package insert. However, the profile of possible side effects does not differ from the regular use of the medication.
Was this helpful?
Thanks for your feedback!
Who is it suitable for?
In clinical studies, antibiotics for STI prophylaxis have proven effective for condomless sex between men who were assigned male at birth (AMAB) and trans* women who have sex with men (AMAB).
Based on these findings, the following people could benefit from antibiotic bacterial STI prophylaxis:
Men and trans women who have sex with men (AMAB) and who:
have condomless anal sex with multiple partners, and/or
have had a bacterial sexually transmitted infection (STI) within 12 months, and/or
have sex with multiple partners within a short period (more than two partners), and/or
practise chemsex (referring to the use of drugs such as methamphetamine, GHB/GBL and mephedrone before or during sex to intensify or prolong the experience).
Taking transmission routes within communities into account, the following people may also benefit from antibiotics for STI prophylaxis, based on a medical decision:
People assigned male at birth who have condomless sex with multiple partners, who were diagnosed with a bacterial STI in the past year, and who have an ongoing increased risk of bacterial STIs
People assigned female at birth who do not have vaginal or front-hole sex, who have had a bacterial STI within 12 months, and who have an ongoing increased risk of bacterial STIs
Early research in heterosexual cisgender women was inconclusive due to irregularities in medication adherence. In addition, antibiotic STI prevention has not been studied in people under 18.
Because antibiotic STI prophylaxis is relatively new, ongoing research may broaden the eligibility criteria.
Was this helpful?
Thanks for your feedback!
Which STIs can be prevented?
According to clinical studies, antibiotics for STI prophylaxis showed the following reduction rates:
Syphilis: 73% to 87% reduction
Chlamydia: 70% to 89% reduction
Gonorrhoea: 17% to 57% reduction
On average across all the STIs mentioned: 47% to 84% reduction
These figures can change over time and depend, especially for gonorrhoea, on whether the antibiotics still work in your region. For example, statistics in Germany show an efficacy of less than 10% for gonorrhoea with the antibiotics commonly used for bacterial STI prevention.
Was this helpful?
Thanks for your feedback!
Risks and side effects
Possible side effects: Common side effects include an upset stomach, nausea, vomiting and diarrhoea. Less common but serious side effects include oesophagitis and raised intracranial pressure (persistent headache and blurred vision). In these cases, you should stop the prophylaxis immediately and seek medical advice. Other rare side effects can affect the blood and the liver and manifest as neurological/psychological symptoms.
Sun exposure: Antibiotics commonly used for STI prophylaxis can increase sensitivity to sunlight. Protect your skin with sunscreen or by wearing protective clothing outdoors.
In general, it's advisable to eat something before taking the antibiotics for STI prophylaxis, to avoid nausea.
Was this helpful?
Thanks for your feedback!
How to take / use it
When to take it: Take the prescribed dose within 72 hours of condomless sex, as post-exposure prophylaxis (PEP). Condomless sex means that a condom is not used most of the time. This can be with any type of sex: oral, anal and vaginal, or front-hole sex.
Frequency of use: Limit use to once within 24 hours. If you accidentally take a second dose too soon, pay particular attention to side effects. A single dose on Monday can retroactively cover the whole weekend if you plan well.
Dietary aspects: Eating beforehand can help reduce nausea. However, avoid taking foods or supplements rich in calcium, magnesium or zinc, or multivitamins in general, 2 hours before and after taking antibiotics for STI prophylaxis, to ensure optimal absorption.
Was this helpful?
Thanks for your feedback!
PrEP instead of PEP?
At present, we advise against using the antibiotics commonly used for STI prophylaxis as pre-exposure prophylaxis (PrEP), that is, taking them daily over a period of time, as this is likely to have a stronger effect on the microbiome and a greater potential for resistance formation. There is also no reliable dosing recommendation for daily use.
Was this helpful?
Thanks for your feedback!
No effect on hormone therapy
The antibiotics commonly used for STI prophylaxis do not interfere with common hormone treatments (e.g. hormone replacement therapy) in cis or trans people. It should be noted, however, that possible side effects such as vomiting can reduce the effectiveness of contraceptives if they were taken shortly beforehand.
Was this helpful?
Thanks for your feedback!
No effect on contraceptive methods
The antibiotics commonly used for STI prophylaxis have no direct effect on the effectiveness of contraceptives. Please note, however: if you take an oral contraceptive (the pill) and experience gastrointestinal symptoms (such as vomiting or diarrhoea) after taking the antibiotics, the pill may not provide protection against pregnancy.
Was this helpful?
Thanks for your feedback!
I'm under 18
At present, antibiotics for bacterial STI prophylaxis are not recommended for people under 18. There are rare cases in which it could be beneficial, but it's important to know that these antibiotics could affect bones and teeth. We recommend arranging a personal consultation with a doctor to carefully weigh up the benefits and risks. From a legal perspective too, the consent of all legal guardians is required.
Was this helpful?
Thanks for your feedback!
What are erectile problems?
Erectile problems, also known as erectile dysfunction, are the persistent difficulties in getting or maintaining an erection sufficient for satisfying sexual activity. They affect men of all age groups, can have both physical and psychological causes, and in most cases are very treatable.
Was this helpful?
Thanks for your feedback!
Who is it suitable for?
Our treatment is suitable for almost any man aged 18 or over who regularly has trouble getting an erection or keeping it long enough. It doesn't matter whether the causes are physical in nature or arise from stress and performance pressure in the mind. If you're looking for a safe, straightforward solution without a full waiting room, you're in exactly the right place with us.
Because safety is our top priority, there are a few medical exceptions. The treatment is not suitable if you have certain pre-existing conditions or take medicines that are incompatible with treatments for erectile problems.
We find out whether the product is right for you very easily via our 5-minute questionnaire. Our partner doctors review your details carefully. If an online prescription is not safe for you for medical reasons, they will decline the treatment and you'll get 100% of the amount you paid back.
Was this helpful?
Thanks for your feedback!
How does a treatment work?
You fill in our online questionnaire about your health and medical history. Our partner doctors review your details and, if you're eligible, issue a prescription. The medicine is delivered to your home in discreet, neutral packaging, or can be collected from a pharmacy of your choice.
Was this helpful?
Thanks for your feedback!
Who reviews your details?
Your details are reviewed by licensed partner doctors registered in the EU. After you've filled in our online questionnaire, a doctor looks very carefully at your medical data and assesses, on the basis of official guidelines, whether the treatment is safe and suitable for you. Only once the doctor gives the go-ahead is the prescription issued and sent to one of our partner pharmacies, which then packages your medicine discreetly and sends it directly to your home.
Was this helpful?
Thanks for your feedback!
What does the treatment cost?
The cost depends on the medication and the dosage. Important: if you're not eligible for treatment after the screening, you pay nothing. You bear no financial risk.
Was this helpful?
Thanks for your feedback!
If I'm not eligible
If, after reviewing your questionnaire, our partner doctors determine that the treatment is currently not safe or suitable for you for medical reasons, your order will be declined. In this case, you incur absolutely no costs and we'll refund 100% of the amount you paid. In addition, you'll receive a medical recommendation from us for possible alternative options, so you know which next steps might make sense for you.
Was this helpful?
Thanks for your feedback!
Is the treatment safe?
Suitable medicines are clinically tested and officially approved (EMA/FDA). They can be prescribed by our partner doctors only after a medical screening and only where there is an appropriate indication. Certain pre-existing conditions or medicines (e.g. nitrates) can constitute a contraindication. This is checked as part of the medical history assessment. If you have any questions, our medical team is available to you at any time.
Was this helpful?
Thanks for your feedback!
Which medicines?
Due to the provisions of the German Therapeutic Products Advertising Act (Heilmittelwerbegesetz), we're not permitted to name any medicine names on this page. You'll receive all the necessary information during the process, tailored individually to your situation.
Was this helpful?
Thanks for your feedback!
How to take / use it
The tablets are taken whole, unchewed, with a little water before the planned sexual activity. Exactly when the best time is depends on the particular medicine our partner doctor selects for you. There are preparations that you take relatively shortly before sex, and others that have a longer duration of action. It's also important to know that a very high-fat meal directly before taking it can delay the onset of action. Our partner doctor tailors the exact dosage and the perfect treatment plan entirely individually to you.
Was this helpful?
Thanks for your feedback!
Does the medicine work immediately?
No, the medicines need a certain amount of time to take effect in the body, which usually takes between thirty and sixty minutes. It's also very important to note that the tablets do not trigger an automatic erection and do not increase your libido. They support blood flow in your body, which means an erection only occurs if you're also sexually aroused. Without sexual stimulation, nothing happens at first, so you can keep your mind completely at ease.
Was this helpful?
Thanks for your feedback!
If the medicine doesn't work
There can be all sorts of different, and often harmless, reasons why a medicine doesn't work perfectly the very first time. It's often down to the wrong timing, a meal that was too rich shortly before taking it, or simply the fact that sexual stimulation isn't sufficient, because without sexual arousal the medicine doesn't work.
Sometimes the body also needs a few attempts to get used to the active ingredient. If you feel that it isn't working, you should under no circumstances increase the dose on your own. Instead, simply get in touch with us. Our partner doctor will look at your case again and can adjust the dosage or suggest an alternative medicine that suits you better.
Was this helpful?
Thanks for your feedback!
Risks and side effects
As these are prescription-only medicines, your safety is our top priority. Which side effects can occur depends entirely on the preparation prescribed for you. Most of the time they're mild and subside quickly, such as a slight headache or a blocked nose.
Serious risks and dangerous interactions can arise, however, if you have certain pre-existing conditions or take other medicines. Taking them is absolutely off-limits, for example, with severe cardiovascular problems or in combination with nitrate-containing heart medicines and poppers. This is precisely why our questionnaire is so important. Our partner doctor reviews your details extremely carefully in order to rule out risks. Should you have any questions or notice side effects, you can consult our partner doctors at any time.
Was this helpful?
Thanks for your feedback!
How to take / use it
The ideal routine is to take two to three capsules with a large glass of water in the morning and in the evening, before or with meals. After about five to seven days, your gut has usually got used to the routine, so you can reduce the dose based on how your body feels to two capsules twice a day. It's important to drink plenty of fluids throughout the day, as the plant-based dietary fibres need a lot of water in order to swell optimally in the gut. By the way, coffee doesn't count as a water substitute here.
Is your gut sensitive to fibre? Choose a gentler start to your routine. First week: 3 capsules per day. Second week: 6 capsules per day.
Was this helpful?
Thanks for your feedback!
Who is Gut Feeling for?
Gut Feeling is suitable for all genders and bodies. The individual dosage can vary depending on body weight and diet. People with a smaller build are best starting with a reduced dose.
Was this helpful?
Thanks for your feedback!
How quickly will I notice something?
The noticeable swelling effect of the plant fibres typically sets in after 2-3 days of daily intake. When the "sweet spot" kicks in for you depends on your diet, how much you drink and your metabolism. For many people, a week is enough.
Was this helpful?
Thanks for your feedback!
What to consider with medicines
Because the psyllium husk contained in Gut Feeling swells strongly in the gastrointestinal tract, it can slow the absorption of other active ingredients in the body. So if you regularly take medicines such as PrEP, thyroid hormones or other preparations, you should leave a gap of at least two hours before taking the capsules. This ensures your medicines can take full effect.
Was this helpful?
Thanks for your feedback!
Gut Feeling and PrEP
Yes. We recommend a gap of about 2 hours from taking PrEP, so that the swelling fibres don't affect absorption.
Was this helpful?
Thanks for your feedback!
If you don't have anal sex
The special formula of dietary fibres, live bacterial cultures, plant extracts and minerals was developed to give you maximum safety and spontaneity in the intimate area, but first and foremost it's holistic care for your everyday digestion. Gut Feeling does your gut and your general well-being good in any context, completely independently of your sex life.
Was this helpful?
Thanks for your feedback!
Take Gut Feeling every day?
Yes, Gut Feeling was developed as a long-term, daily routine for your gut health. As it's a natural food supplement and not a laxative, no tolerance effect occurs and the gut doesn't become sluggish. The combination of gentle dietary fibres and valuable bacterial cultures is ideal for supporting your body's digestion in the long term.
Was this helpful?
Thanks for your feedback!
If you forget to take it
Don't worry, this can absolutely happen in everyday life. Simply take your usual dose again at your next meal. Please don't double the amount to make up for the missed dose. Consistency is important for your gut, but a single missed dose won't completely throw off your routine.
Was this helpful?
Thanks for your feedback!
Vegan, gluten, lactose, etc.
When developing the formula, we took great care to make it perfectly tolerable for as many people as possible. The capsules are 100% vegan, as all ingredients are of purely plant-based or microbial origin and we use a capsule shell made from plant-based cellulose. In addition, the product is naturally completely free from gluten and lactose. We consistently avoid artificial colourings, flavourings or unnecessary fillers, so you get only the pure, high-quality active ingredients for your gut.
Was this helpful?
Thanks for your feedback!
Development & production
Gut Feeling was developed together with medical professionals, people who work with patients every day and know exactly what makes a sensible routine for the gut. This has shaped our formulation at every stage: selection of ingredients, dosage, combination and tolerability.
Gut Feeling is produced at a certified production facility (FSSC 22000, SKAL) in the Netherlands. The country is one of Europe's leading locations for the production of live bacterial cultures.